GEX Pure Crystal Drinking Bowl (PRO) for Cats

GX924599

GEX Pure Crystal Drinking Bowl (PRO) for Cats

$48.90$50.90 $45.90$48.50

Product Description

– Works as a drinking Fountain
– Lowers possibility of Urinary Tract Infection
– Constant supply of clean water
– Changeable Filter
– Low electricity bill

Comes in one colour, and two different sizes- 1.5L and 2.5L

FAQs:
1. How often should I change my water?

Every day when it is used in a warm room where summer heating or heating is working. If you are using in non-summer season; cool place, we recommend you to change the water once every 2 ~ 3 days.

2. How often should I clean the filter?

Every day when it is used in a warm room where summer heating or heating is working. If you are using it in a season other than summer. If you are using it in a cool place, please rinse the surface dirt with tap water once every 2 ~ 3 days.

3. What is the standard for filter replacement?

It depends on the frequency with which the pet drinks water, the number of animals (number of animals), the age and health condition of the pet etc, but please exchange from 3 weeks to 1 month as a guide.
Even if one month has not passed since 3 weeks after use, we recommend to exchange when the visible dirt such as coat or food can be conspicuous.

4. Water does not circulate from the pump, and an unusual sound is heard.

– If the pump does not move, water does not circulate even if it is moving, even if it circulates, if you get strange noise, please confirm the following contents.

– Is the water level of the base tank above the minimum water level line? Or is the pump completely submerged?
⇒ When the water level goes down, the pump sucks in air, and a sound is heard. If it is left as it is, it will cause damage to the pump, so please supply water immediately.

– Is the filter clogged?
⇒ If the filter is clogged, the flow of water becomes bad, and if the water level is low, the pump sucks in air and sounds like gurgling. Leaving it as it is will cause damage to the pump.

– If the filter is clogged, please filter the filter with tap water to rinse the surface dirty, please replace fresh.
– Is the filter installation method correct?
⇒ Check the installation direction of the filter. The nonwoven fabric (soft one) faces upwards, the plastic part faces downward. If this direction is reversed, the flow of water becomes worse, the pump sucks in air, and it makes a sound. Leaving it as it is will cause damage to the pump.

– Is silicone rubber (clear flow / ceramic) missing?
⇒ If the accessories of the main unit are disconnected, it will be difficult for the pump to circulate water.
Please be sure to install.

– Is the impeller cover properly installed?
⇒ If the “impeller cover” of the pump part is not installed, it will be difficult for the pump to circulate water. Please be sure to install.

5. Black powder is mixed in the water, what is this?

It is a fine powder of activated carbon. There is no harm at all for pets.
Please remove the filter and rinse with running water until black powder does not come out.

6. The filter has become pink or reddish color. why?

I think that the bacteria contained in tap water proliferated by the filter. Pets are not harmed at all. If you are concerned, please replace with a new filter.
We recommend water washing everyday, washing the filter.

7. Can I mix commercially available pet supplements, nutritional drinks in water?

Due to the action of activated carbon contained in the filter, components may be adsorbed.

8. If mineral water is used, will minerals be adsorbed?

In the case of a water softening filter, magnesium and calcium in the mineral content are adsorbed because ion exchange resin is contained.

9. How long is the pump life?

If you use it for a long time, the magnets of the impeller deteriorate and the power of the pump weakens. I recommend you to exchange a new one as a guide once a year.

Additional Information

Volume

1.5L, 2.5L

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